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The European Consumer Centre Iceland
eCommerce:
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19. janúar 2012
- a market underperforming for consumers
Were you ever about to sign a contract for a personal loan, credit card, or other consumer credit and discovered that it was all working out more expensive than you had first expected? An EU-wide investigation of websites offering consumer credit
25. janúar 2011
A Finnish consumer bought a product from an Icelandic web trader, but never received it. The consumer contacted ECC-Finland who forwarded the case to ECC-Iceland. The trader believed they had sent the product twice already, but since it never arrived, the trader agreed to refund all the consumer’s costs
10. nóvember 2010
The ECC believes there is reason to warn consumers about online ticket sale euroteam.info, which sells tickets to various events. ECC Iceland has received some complaints about Euroteam, and ECC Norway, where the company is based, has received 170 complaints this year and 70 complaints last year. The complaints
11. október 2010
The European Consumer Centres Network introduced a new report on e-commerce at a press conference today. The report is called The European Online Marketplace: Consumer Complaints 2008-2009 and is available here
16. september 2010
In May 2009, a sweep investigation was launched on websites selling electronics. At the time only 44% of the sites were in accordance with EU laws, but following the sweep 84% now comply with the law. The sweep was carried out by national authorities in 26 member states, Iceland
25. júní 2010
ECC Iceland has published a new brochure with advice on online shopping. The brochure is available here
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