Fake products

A relatively small amount of fake products and copies are sold here in Iceland, but when going on holiday it is quite common that shopaholic tourists get offers to purchase incredibly cheap jewellery, leather goods or cosmetics. You can even get a large bottle of perfume for less than

Hoax warning

ECC Iceland has been contacted by Icelandic consumers who have had a bad experience after booking a hotel room through the Turkish company www.bookinhotels.com . Consumers have booked hotel rooms through the webpage and paid with their credit cards. Once they arrive at

Ringtone-scam websites cleaned following EU investigation

The EU announced today that 70% of websites investigated for mis-selling ringtones, wallpapers and other mobile phone services have been corrected or closed, following an 18 month EU consumer crackdown carried out by 27 Member States, Norway and Iceland. Since June 2008, 301 websites have been investigated by national

European City Guide and other scams

ECC-Iceland receives a few complaints every year from companies that have registered with databases such as Euro Business Guide, European City Guide and World Business Guide, which appear to be scams. The companies receive a contract where they are asked to register – seemingly for free – to appear in

Euro Business Guide

Every year ECC-Iceland receives several complaints from companies that have registered with Euro Business Guide or European City Guide. As the complainants are companies but not consumers the ECC can only give general advice. Euro Business Guide seems to be a scam, companies receive a contract where they

Internet lotteries - SCAMS or just good luck?

ECC-Iceland gets a lot of information requests from people who claim to have won the lottery! That is they have received a announcement on e-mail about their winnings - which can be up to 1 million EUR or even more! However, people should be careful regarding these lotteries as generally they