Advice on car rentals

Now that we are approaching the peak travel season ECC Iceland would like to offer advice to consumers on best practices when it comes to renting a car and how to avoid common pitfalls. It is very common that rental cars are returned to special unmanned

ADR Committee Rules in Favour of Swedish Consumer

A Swedish consumer rented a car from an Icelandic car rental. About three weeks after returning the car, 120.000 ISK (Icelandic krona) were charged to his credit card. The consumer later received a letter stating that the charged amount was the consumer’s liability for damage on the rear bumper

Ski Resorts in Europe

The ECC Network has published a report on ski resorts in Europe. 197 ski resorts were evaluated in 20 countries, and were put into categories according to size to make the comparison easier. Prices varied greatly, the smallest ski resorts generally being the cheapest. The

Overview for the Travel Committee

ECC Iceland looked into the operations of the Ruling Committee in Travel Industry Matters from 2005 to 2009. ECC Iceland considers this committee highly important and has submitted some ECC matters before the committee. The overview is available here .

Italian consumer gets refund with help from the ECC

A consumer from Italy rented a car in Iceland this summer. After returning the car he was charged 162.000 ISL kronur for the insurance deductable due to damage to the rear bumper. The consumer thought the amount was pretty high so he contacted ECC Italy, which then forwarded the

Fake products

A relatively small amount of fake products and copies are sold here in Iceland, but when going on holiday it is quite common that shopaholic tourists get offers to purchase incredibly cheap jewellery, leather goods or cosmetics. You can even get a large bottle of perfume for less than