European Commission

Tuesday, 2. June 2015

2015 marks the 10 years anniversary of the network of European Consumer Centres (the ECC- Net) established in all 28 Member States of the European Union, Norway and Iceland and co-funded by the EU consumer Programme.

Monday, 1. June 2015

2015 marks the 10 year anniversary of the network of European Consumer Centres (the ECC- Net) established in all 28 Member States of the European Union, Norway and Iceland and co-funded by the EU consumer Programme.

Friday, 3. October 2014

ECCs are helping an ever growing number of consumers. There was an 11.1% increase to just over 80 000 in the number of times consumers directly contacted ECCs between 2012 and 2013.

Monday, 14. October 2013

Thanks to the joint action of the EU Member States and the European Commission, 116 websites selling digital games, books, videos and music have been brought in line with the EU consumer legislation.

Friday, 11. October 2013

Europe's 500 million citizens should get the same benefits from their consumer rights if they shop at home, in another European Union country or on-line in Europe. Today the European Commission has started a consultation with consumers, consumer protection organisations and business to see how best to strengthen consumer protection across borders.

Friday, 12. July 2013

How does Europe help if something goes wrong on my holiday?
Vice-President Viviane Reding: The EU has rules that date from 1990 on booking pre-arranged package holidays. These rules protect consumers by making sure, for example, that holidaymakers will always get home even if a tour operator goes bust.

Thursday, 11. July 2013

 Press Release from the Commission: From today new EU Rules are combating misleading information and putting safer cosmetics on EU shelves

Wednesday, 20. February 2013

The 2012 Annual report for the ECC-Net has just been published and is accessible here: Annuar Report 2012 (PDF).  The report reveals that the European Consumer Centres helped over 72,000 consumers get a better grip on their rights.

Friday, 21. December 2012

EUROPEAN COMMISSION PRESS RELEASE

Brussels, 21 September 2012

Tuesday, 18. December 2012

 What changes will the new legislation bring?

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