Goods and Services

Monday, 26. October 2015

With memories of summer holidays beginning to fade, it’s time to start planning autumn city breaks. Before you go, download the ECC-Net: Travel App. Having the travel app equips you to assert your rights as a consumer before and during your trip.

Thursday, 4. June 2015

Staying "h'APP'y" in Europe with ECC-Net: Travel app

Monday, 23. March 2015

When purchasing an item, it is usual for the seller to propose a specific commercial warranty, sometimes referred to as an extension of the legal guarantee. This is particularly the case for fragile or valuable items (e.g. watches, cars, fridges or washing machines).

Monday, 26. January 2015

The annual report for ECC-Iceland 2014 has been issued, but ECC-Iceland assists consumers having disputes with traders from other countries within the EEA. This means that consumers can seek assistance when having problems regarding on-line purchases or transactions made while on holiday in another EEA-country.

Wednesday, 2. July 2014

A new mobile application supporting European consumers when travelling abroad

Monday, 23. December 2013

The Consumers' Association has compared the prices of sixteen types of children's car seats in Iceland, Denmark, Sweden and Germany. In twelve cases the car seats were most expensive in Iceland and in some cases the price difference is substantial.

Monday, 14. October 2013

Thanks to the joint action of the EU Member States and the European Commission, 116 websites selling digital games, books, videos and music have been brought in line with the EU consumer legislation.

Tuesday, 18. December 2012

 What changes will the new legislation bring?

Thursday, 19. January 2012

 - a  market underperforming for consumers

Tuesday, 17. August 2010

Here are some helpful directions from ECC Iceland on what resources are available for consumers to complain.