Monday, 26. October 2015

With memories of summer holidays beginning to fade, it’s time to start planning autumn city breaks. Before you go, download the ECC-Net: Travel App. Having the travel app equips you to assert your rights as a consumer before and during your trip.

Tuesday, 21. July 2015

It is the main tourism season in Iceland and so ECC-Iceland has been very busy these last few days answering queries from tourists who have had some problems relating to car rental. In many cases there have been, or the rental company claims there are, some damages to the rented vehicle.

Thursday, 4. June 2015

Staying "h'APP'y" in Europe with ECC-Net: Travel app

Tuesday, 19. May 2015

European Consumer Centra Austria has collected important information for those who are traveling to Vienna because of Eurovision Song Contest, which will be held between 19 and 23 of May.

Monday, 26. January 2015

The annual report for ECC-Iceland 2014 has been issued, but ECC-Iceland assists consumers having disputes with traders from other countries within the EEA. This means that consumers can seek assistance when having problems regarding on-line purchases or transactions made while on holiday in another EEA-country.

Wednesday, 2. July 2014

A new mobile application supporting European consumers when travelling abroad

Monday, 16. June 2014

In recent years tourism has become one of Iceland´s main industries. Multiple car rentals have been established and many people rent a car while travelling in Iceland. Every year ECC-Iceland receives many cases regarding car rentals.

We have gathered some good advice for consumers concerning car rental.

Before ordering

Friday, 2. May 2014

The ECC-Net has issued a leaflet for the 2014 FIFA world cup in Brazil. Many football enthusiasts will travel to Brazil this summer to see the world cup, and therefore the ECC-Net decided to publish a leaflet where travellers can obtain basic information about travelling in Brazil.

Monday, 14. April 2014

Airport personals went on a work stoppage on April 8th and have announced further stoppage on April 23rd and April 25th. Furthermore they have announced a strike starting April 30th of this year.  If there would be a strike it is clear that it will have significant impact on international flights, including package holidays.

Tuesday, 3. September 2013

 EuroBasket 2013 will take place in Slovenia from 4th till 22nd of September. The tournament will be held in four different cities in Slovenia: Ljubljana, Jesenice, Celje and Koper. On this occasion ECC-Slovenia has prepared a guide for consumers "Be a Smart Consumer during EuroBasket 2013 in Slovenia", which is available on-line here.